Information
Welcome to Sweet Indulgence! We're here to make your experience as delightful as our desserts. On this page, you'll find answers to our most frequently asked questions and important details about allergens, ensuring you can enjoy every sweet moment with complete peace of mind.
Frequently asked questions
We love hearing from you, and these are some of the lovely questions we often get asked. We hope this section helps you find all the information you need to make your Sweet Indulgence experience perfect!
Is collection available for my order?
At Sweet Indulgence, we offer delivery only. This ensures your treats arrive fresh and delicious right to your doorstep in Blackpool and surrounding areas, letting you relax and anticipate your sweet delivery!
What allergen information should I be aware of?
Your safety and enjoyment are our top priorities! Our delightful desserts may contain common allergens such as nuts and dairy. We recommend checking individual product descriptions for specific ingredient lists. If you have severe allergies or specific dietary needs, please do contact us directly at [[email]] before ordering.
Are there any tips for a smooth delivery?
Yes, absolutely! To ensure your delicious treats reach you without a hitch, please double-check that your delivery address is accurate and up-to-date when placing your order. Remember, we currently offer delivery only, so there's no need to pop by a physical shop – we'll bring the sweetness to you!
What areas do you deliver to?
We proudly deliver our sweet treats across Blackpool and specific surrounding postcodes. You can confirm if we deliver to your area by entering your postcode at checkout, or feel free to reach out to us at [[phonenumber]].
How far in advance should I place my order?
To ensure we can bake and prepare your treats with the utmost care, we recommend placing your order at least [[X days/hours]] in advance, especially for larger orders or special occasions. This helps us guarantee freshness and timely delivery.
Can I customise my dessert order?
While we have a wonderful selection of ready-to-order treats, we sometimes offer customisation options for special events or specific dietary requests. Please get in touch with our team at [[email]] to discuss your ideas – we'd love to help make your sweet dreams come true!
What payment methods do you accept?
We accept a variety of secure payment methods to make your checkout experience as smooth as possible, including major credit/debit cards and other payment methods like Bank transfer/Apple Pay. All payments are processed securely through our website.
What if I need to change or cancel my order?
We understand that plans can change. If you need to modify or cancel an order, please contact us as soon as possible at 07897718642 or
ceo@sweet-indulgence.org.uk
Please note that changes or cancellations may be subject to our policy, especially if preparation has already begun.
Sweet answers, happy moments
We hope this page has answered all your lovely questions! If there's anything else you'd like to know, or if you simply want to chat about desserts, please don't hesitate to get in touch. Your happiness is our greatest indulgence!